Kakele Premium

In Kakele we offer the players the possibility of buying Kakele Coins (KCs) with real world money. These coins can be used in-game to gain certain benefits, such as becoming a Premium Account. For any questions please email us at contact@kakele.io 


Premium time will give all the Heroes in your account:


  • 30% extra experience when killing monsters!
  • There is a limit of players online per map. Premium players will still be able to join up to a higher limit!
  • 2x bank and backpack space!
  • 2x passive health and mana regeneration rates!
  • Experience death penalty reduced in half!
  • Extra outfits available from the beginning, and extra outfits to be obtained in the NPCs and quests!
  • Special boat routes to navigate between cities in the map!
  • Special badge in-game to indicate that you are premium!
  • Ability to create up to 10 Heroes, instead of 5!

These are just the starting benefits, as we plan to add more and more in the future. With the Kakele Coins, you are also able to buy the following services:

  • Change the name of one of your Characters.
  • Change your account email.

The KCs come in two types, the "Transferable Coins" and the "Non-Transferable Coins". Please read below for further details.

Trading Coins

It is allowed to trade "Transferable Coins" in the game. From the update 2.13, the following policy holds:


Payments are split into two categories: VERIFIED and UNVERIFIED. Please check the method of payments below to see what is considered one or the other. For verified payments all coins are tradeable. For UNVERIFIED payments, the following policy holds:


  • Up to level 99All KCs bought are only transferable in 6 months**
  • From 100 to 199: The first 600 KCs are transferable now*. Then, each month extra 600 KCs will be transferable, until the 6th month where all KCs will be transferable.
  • From 200: The first 1800 KCs are transferable now*. Then each month extra 600 KCs will be transferable, until the 6th month where all KCs will be transferable.

* Applicable to the first payment of the month (using the London timezone).

** A month in this scenario is defined as 31 days.



When buying services ingame, such as adding premium or changing name, the newest non-transferable coins are used first.


We reserve to change this policy at any time without any warnings. The new policy will be published here first before we change it, and we will try to give you as much time as possible before making any changes.


For any questions please email us at contact@kakele.io .

Payments

For any payment questions or enquiries, please contact us at contact@kakele.io . Before you make a payment we invite you again to read our terms and policiesYou must be at least level 10 (highest level in account) to make payments. You can complete at most 1 payment per day. You can complete at most 10 payments within 30 days. You can't buy more Kakele Coins if you already have 7200 or more coins.


At the moment we are accepting only the following payments:


  • PayPal is a company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. If this is your first payment, it will be considered as UNVERIFIED. To make sure your payment counts as VERIFIED, you have to create a PayPal account and go through their verification process. These payments are accepted only in USD. In most cases you will be able to pay with a Credit/Debit card without creating an account, but that will differ from country to country. We have a direct relationship with them, and if they detect any fraud in a payment or account we will suspend the player account in the game permanently until the issue is resolved.
  • PicPay is a payment method for Brazilians. PicPay é um método de pagamento para brasileiros. Os pagamentos são feitos por meio do aplicativo e eles aceitam uma variedade de métodos disponíveis no Brasil. Você precisa criar uma conta e precisa de um número de telefone e identidade para verificação. Se este for seu primeiro pagamento, ele será considerado NAO VERIFICADO. Todos os próximos pagamentos através do PicPay são considerados VERIFICADOS. Certifique-se de usá-lo corretamente, porque se sua conta for suspensa você não poderá criar uma nova. Temos um relacionamento direto com eles e, se eles detectarem fraudes, suspenderemos a conta do jogador no jogo até que o problema seja resolvido.
  • Bank transfer: We accept bank transfers in Euros. You can pay using SEPA bank transfers or SWIFT. The bank details will be shown when you create a payment. The payments via bank transfer are all VERIFIED. We strongly recommend you to use Transferwise to transfer the money in case you are not in the EU. You can also use your own method, such as a transfer with your bank. This method of payment may take up to 5 business days, or longer depending on the bank you use.

All payments are initiated in the Kakele game app. Once completed, you can refresh the payments page in-game. Remember that some payment methods may take a while to be processed (in order of days). For any trouble please email us at contact@kakele.io .

All sales are final. Due to a very specific nature of the products sold by us, returns are generally not allowed, however under the exceptional circumstances a return could be accepted provided that you have not yet used the KCs and we were not yet charged for the payment fees. Chargebacks or fraud will not be tolerated, and your account will be terminated.